Skip to content

Integrative Psychotherapist · London & online

Slow down.
You're allowed to.

I work with adults who feel stuck, anxious or worn down — and who want to understand why, not just cope.

Book a free consultation Next available: Thu 5 Nov, 12:00

Islington, London · online across the UK

Dear you,

If you've found your way here, something has probably been sitting heavily for a while. Maybe it has a name — anxiety, grief, a relationship that keeps going wrong. Maybe it doesn't yet.

Either way, you don't have to work it out alone. I offer a calm, confidential space to talk, at a pace that feels right for you.

Therapy with CarmelaIntegrative Psychotherapist, MBACP (Accred.)

§1 A little about me

I trained at the Metanoia Institute and have been in practice for nine years, first in NHS talking therapies and then in a university counselling service, before opening my own practice. How I work My approach is integrative: I draw on psychodynamic, person-centred and compassion-focused ideas, and shape the work arou…

More about how I work →

§2 What we might work on

§3 Sessions & fees

SessionLengthFee
Free initial consultationOnline (video) · A short video or phone call to ask questions and see whether we are a good fit. No obligation. 20 min Free
Therapy session — in personIn person · Weekly 50-minute session in a private room. 50 min £75
Therapy session — onlineOnline (video) · The same work by secure video from anywhere in the UK. 50 min £70

§4 Make an appointment

Appointment card

UK time · GMT/BST

Type of session

Loading free times…

Your confirmation and calendar invite go here.
Have we worked together before?

Please don't include personal or medical details here — we can talk about those in session.

Cancel free of charge up to 48 hours before · terms

§5 Where to find me

Upper Street Therapy Rooms, 200 Upper Street, London, N1 1RQ

§6 Questions people ask

How many sessions will I need?

It varies. We'll review how things are going every six sessions or so, and you can stop at any point.

Is what I say confidential?

Yes, within the limits set out in my professional body's ethical framework. I'll explain these in our first session.

Can I use private health insurance?

Please check your policy and let me know your provider when you book.

What if I need to cancel?

Use the link in your confirmation email. With 48 hours' notice there's no charge.

Do you offer online sessions?

Yes — by secure video, anywhere in the UK. Online sessions work just as well for most people.

All questions →

Warmly, TherapyP.S. If now isn't the right time, that's fine too. This page will still be here.

Privacy notice

This notice explains how I collect, use and protect your personal information when you visit this website, contact me or book an appointment. I take your privacy seriously — confidentiality is at the heart of therapy, and the same care applies to your data.

Who I am

The data controller is Therapy with Carmela, trading as Carmela D. ("I", "me"). I am registered with the Information Commissioner's Office (ICO), registration number [ICO number — add it in Settings].

Contact: hello@therapywithcarmela.com · Upper Street Therapy Rooms, 200 Upper Street, London, N1 1RQ

What information I collect

When you book or contact me

  • Your name, email address and (if you choose to give it) phone number.
  • The type, date and time of the appointment you book, and whether it is your first session.
  • Anything you choose to write in the optional note field. Please keep this brief — there is no need to share personal or medical details before we speak.
  • Technical information needed to protect the booking form from abuse: your IP address and browser type.

If we work together

During therapy I keep brief session notes. These are covered by my separate client agreement, which I will give you before our first session and which explains how clinical records are stored and for how long.

When you browse the site

Strictly necessary cookies keep forms secure. Analytics cookies are only used if you accept them — see the cookie policy.

Why I use your information, and the lawful basis

PurposeLawful basis (UK GDPR)
Arranging, confirming, reminding you of and rescheduling appointmentsArticle 6(1)(b) — taking steps at your request before entering into a contract, and performing that contract
Information that reveals you are seeking therapy (special category health data)Article 9(2)(h) — provision of health care under the responsibility of a professional bound by confidentiality, and Article 9(2)(a) — your explicit consent when you submit the form
Replying to messages sent through the contact formArticle 6(1)(f) — legitimate interests in responding to enquiries
Keeping basic financial recordsArticle 6(1)(c) — legal obligation (HMRC requires records to be kept for six years)
Website analytics (only with your consent)Article 6(1)(a) — consent, which you can withdraw at any time

Who your information is shared with

I never sell your data or use it for marketing. A small number of trusted service providers process data on my behalf, under written agreements:

  • Website hosting — stores the booking system and its database.
  • Email provider — sends confirmations and reminders.
  • Notification services — I receive a short alert when a booking is made (for example via Telegram or my phone's notification service). These alerts contain only the date, time, session type and your initials — never your contact details or notes.
  • Video calls — for online sessions I use an encrypted video platform. The link is sent to you by email.

Some of these providers may store data outside the UK. Where they do, the transfer is protected by UK adequacy regulations or the International Data Transfer Agreement / Addendum approved by the ICO.

I may have to share information without your consent in rare circumstances required by law, or where there is a serious risk of harm to you or others. I will always try to discuss this with you first.

How long I keep it

  • Booking details (name, contact details, appointment times) are erased automatically 24 months after the appointment.
  • Contact form messages are deleted within 12 months.
  • Financial records are kept for six years, as required by HMRC.

How I protect it

The site uses HTTPS encryption. The admin area is protected by a strong password and two-step verification, and access is limited to me. Notifications are designed to reveal as little as possible.

Your rights

Under UK data protection law you have the right to:

  • ask for a copy of the information I hold about you;
  • ask me to correct anything that is wrong;
  • ask me to delete your information (unless I have to keep it by law);
  • ask me to restrict or object to how I use it;
  • receive your information in a portable format;
  • withdraw consent at any time, where I rely on consent.

To make a request, email hello@therapywithcarmela.com. I will respond within one month and there is normally no charge.

Complaints

If you are unhappy with how I have handled your information, please tell me first so I can try to put it right. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint or 0303 123 1113.

Changes to this notice

I review this notice regularly. The date of the latest update is shown below.

Last updated: 4 November 2026